Privacy Policy

Information We Collect

We collect information to help connect families with the resources they need. This may include:

Information You Provide

• Contact Information: Name, phone number, and email address when you reach out to us
• Inquiry Details: Information about your situation that you voluntarily share so we can better assist you
• Form Submissions: Any information submitted through contact forms on our website

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, and general browsing patterns
• Device Information: Browser type, operating system, and device type
• Location Data: General geographic location (city/state level) to provide relevant local resources

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about the Marchman Act
• Connect you with appropriate treatment resources and facilities
• Provide county-specific information relevant to your situation
• Improve our website and the resources we offer
• Send follow-up communications if you've requested assistance

Information Sharing

We respect your privacy and limit how we share your information:

• Treatment Referrals: If you request help finding treatment, we may share your contact information with treatment facilities that can assist you. We only do this with your knowledge when connecting you to resources.
• Service Providers: We may use third-party services (like website hosting or analytics) that process data on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect safety.

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use our site
• Improve your browsing experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to other websites, including treatment facilities and government resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: